Domestic Shipping:

1. Shipping Options:

a. Standard Shipping (3–7 business days)

b. Expedited Shipping (2–3 business days)

c. Overnight Shipping (1 business day)
   Please note that business days exclude weekends and public holidays.

1. Shipping Rates: Shipping rates vary based on order weight, size, and destination. Rates will be calculated at checkout.

2. Free Shipping: We offer free standard shipping on orders over Rs.4000 within India. Restrictions may apply based on location and order volume.

3. Order Processing: Orders are processed within 1–2 business days. Orders placed after 12 PM (IST) on Friday or over the weekend will be processed the next business day.

International Shipping:

1. Available Destinations: We currently ship to select international locations. Availability and rates will be calculated at checkout.

2. Customs & Duties: International orders may be subject to additional customs fees and duties. These charges are the responsibility of the customer and vary by country.

3. Shipping Times: International delivery times vary by destination but typically take 7–14 business days. Expedited options may be available in certain regions.

Tracking & Delivery:

1. Tracking Your Order: Once your order ships, we’ll send you a tracking link via email so you can follow its progress.

2. Delivery Issues: If you’re having trouble with your delivery, please contact us at info@ulukoutdoors.com. We’re here to help.

3. Lost or Stolen Packages: UlūK Outdoors is not responsible for packages that are lost or stolen after they’ve been marked as delivered. However, we encourage customers to reach out to our support team for guidance.

Shipping Restrictions:

Due to the nature of some of our products, certain items may be restricted based on shipping laws and regulations. We currently cannot ship to P.O. boxes, some select geographies, or remote areas for certain items.

Returns & Exchange:

We want you to be fully satisfied with your purchase. If you’re not happy with your items, we accept returns within 30 days of delivery for a full refund. Products must be unused, with tags, and in their original packaging. For more details, visit our Returns Policy page.

UlūK Outdoors Shipping FAQs

1. How long does domestic shipping take with UlūK Outdoors?
We offer three domestic shipping options within India:

• Standard Shipping: 3–7 business days.

• Expedited Shipping: 2–3 business days.

• Overnight Shipping: 1 business day.
  Please note that delivery estimates exclude weekends and public holidays.

2. Do you offer free shipping in India?
Yes, UlūK Outdoors offers free standard shipping on domestic orders over Rs. 4000 within India. However, please note that certain restrictions may apply depending on your specific location and the order volume.

3. How much does shipping cost?
Shipping rates are calculated automatically at checkout. The final cost depends on your order's overall weight, package size, and final delivery destination.

4. What is your order processing time?
All orders are typically processed within 1–2 business days. If you place an order after 12:00 PM (IST) on a Friday or during the weekend, it will be processed on the next available business day.

5. Does UlūK Outdoors ship internationally?
Yes, we currently ship to select international locations. Both shipping availability and international rates will be calculated for you at checkout based on your destination.

6. How long does international delivery take?
International shipping typically takes between 7 to 14 business days, depending on the destination country. Expedited international shipping options may also be available for certain regions at checkout.

7. Who is responsible for international customs fees and import duties?
Customers are fully responsible for any additional customs fees, taxes, or import duties applied to international orders. These charges vary by country and are not covered by UlūK Outdoors.

8. How can I track my order once it ships?
As soon as your order is dispatched, we will send a shipping confirmation email containing a tracking link. You can use this link to follow your package's delivery progress in real time.

9. Are there any locations UlūK Outdoors does not ship to?
Due to shipping laws and the nature of some of our products, we cannot ship to P.O. Boxes. Additionally, shipping may be restricted for select geographies or highly remote areas for certain items.

10. What should I do if my package is lost or stolen after delivery?
If you experience a delivery issue, please contact us at info@ulukoutdoors.com. While UlūK Outdoors is not financially responsible for packages that are lost or stolen after the carrier marks them as "delivered," our support team is happy to provide guidance to help you locate your package.