Privacy Policy

Effective Date: 19/12/2024
Last Updated: 1/01/2025
Welcome to Uluk Outdoors! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, ulukoutdoors.com (the “Site”), or purchase our products.
1. Information We Collect
a. Personal Information
When you interact with our Site, we may collect the following personal details:
•Name
•Email address
•Phone number
•Shipping and billing addresses
•Payment details (processed securely via third-party providers)
•Account login credentials (if applicable)
b. Non-Personal Information
We also collect data that does not directly identify you, such as:
•Browser type and version
•Device type and operating system
•IP address
•Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use the collected data to:
•Process and fulfill orders
•Provide customer support
•Improve our website and shopping experience
•Send promotional emails (if you opt in)
•Prevent fraud and enhance security
•Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
•Service Providers: Payment processors, shipping companies, and other third parties who help us operate our business
•Legal Authorities: If required by law, or to protect our rights and customers
•Business Transfers: If Uluk Outdoors is acquired or merged with another company
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, track website performance, and personalize content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
•Access, update, or delete your personal data
•Opt out of marketing emails (unsubscribe link in emails)
•Disable cookies through your browser settings
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Uluk Outdoors
Plot No. A-109A, Sector 23, Noida - 201307
Email: info@ulukoutdoors.com
Phone: +91 9205373505
By using our Site, you agree to the terms of this Privacy Policy.
 
 
3. About page- vision, mission statement (who we are what we do video link)- writeup:
Vision:
To cultivate a community of creators and adventurers dedicated to designing and sharing meaningful outdoor experiences. UlūK Outdoors envisions a world where purposeful, well-crafted gear inspires deeper connections with nature and with each other.
Mission:
As a studio collective, UlūK Outdoors is devoted to crafting thoughtful, functional products that serve those who live and breathe|(or aspire to/call to arms) the outdoor lifestyle. Our mission is to blend innovative design with timeless craftsmanship, producing gear that reflects a commitment to quality, authenticity, and the spirit of exploration in our community. Our products are a part of a modular whole, allowing infinite customization options to meet the specific needs of enthusiasts and professionals alike. UlūK’s commitment to quality ensures gear that’s ready for any journey!
 
4. Making and Materials:
UlūK Outdoors gear is designed & engineered with premium craftsmanship and high-performance materials, designed for modularity and durability. Our products feature TPU-coated technical textiles, providing exceptional water resistance and resilience against rugged outdoor conditions. YKK waterproof zippers offer a seamless barrier against moisture, ensuring your gear stays dry and secure. We integrate Fidlock magnetic systems, creating a secure and user-friendly experience when carrying your precious cargo. 
 
5. Care Instructions:
Material: TPU Coated Polyester
Care Instructions:
Cleaning:
Spot Clean Only: To preserve the integrity of the TPU coating, spot clean with a damp cloth using mild soap and water. Avoid using harsh detergents, bleach, or abrasive cleaners as they can damage the coating.
Do Not Machine Wash or Dry Clean: Machine washing or dry cleaning can damage the coating and affect the bag's durability and water resistance.
Drying:
Air Dry Only: After cleaning, gently wipe excess moisture with a soft towel and let your bag air dry completely. Do not tumble dry or expose to direct heat sources such as radiators, hair dryers, or direct sunlight for prolonged periods, as this can cause the material to warp or crack.
Storage:
Store in a Cool, Dry Place: When not in use, store your bag in a cool, dry area away from direct sunlight. Avoid storing it in damp or humid environments to prevent mold or mildew build-up.
Keep Away from Sharp Objects: Store your bag away from rough surfaces and sharp objects that could scratch or puncture the TPU coating.
Water Resistance:
Water-Resistant, Not Waterproof: TPU coated polyester provides water resistance, but it is not fully waterproof. Avoid submerging your bag in water, and dry it thoroughly if it becomes wet.
Avoid Excessive Weight:
Do Not Overload: While TPU-coated polyester is durable, overloading your bag can cause strain on seams waterproof zippers, leading to damage. Be mindful of the bag’s weight capacity.
Scratches and Scuffs:
Minimize Abrasions: While TPU-coated polyester is designed to be durable, it can be susceptible to scratches or scuffs from rough handling. Try to avoid contact with rough surfaces, and store your bag in a protective case when not in use to prevent damage.
UV Exposure:
Avoid Prolonged Sun Exposure: Prolonged exposure to direct sunlight can cause the material to fade over time. If possible, store your bag in a shaded or protected area when not in use.
Warning:
Do Not Iron: Ironing the bag may damage the TPU coating.
Keep Away from Open Flames: The bag is made from synthetic materials and should be kept away from open flames or high heat sources.
By following these simple care instructions, you can help extend the life of your travel accessories and bags made with TPU-coated polyester, ensuring they remain functional and premium for years to come.